Holiday Inn Berlin City-West


Good location, very close to the airport. Room and service are quite nice. However, be aware that hotel shuttle to the airport is only available starting 10 am.

tqqq on IHG, 09.12.2019

Comfortable stay at Berlin

Clean.. Good staff and location Bad: Floor needs carpet.. Rooms too small

Rohan on, 06.12.2019

Very nice hotel

Great hotel and very close to the airport. Good food.

sunnymick on IHG, 02.12.2019

For that money would not book it again...

Swimmingpool, sauna, fridge, good breakfast Bad: The Spa facilities are cool but have to be renovated. Staff is unprofessional and not friendly. Breakfast is rather expensive (20 EUR/person) and staff is running behind you in order that you pay for that. Next day the staff do not let you into the freakfast room as long you do not pay in advance... Somehow barbarian conditions with the breakfast there...

Viktor on, 01.12.2019

Short stay at familiar Hotel

Other than check in staff our short stay was not too bad.

Russ on IHG, 24.11.2019

Long weekend in Berlin

6 friends visiting Berlin for a long weekend, part of a city break deal, the hotel is pretty centrally based with a 15 min walk from the station and the main shops, surrounded by shops, restaurants and near the zoo. Rooms were very clean and tidy, comfortable beds. If I had any downsides it would be the room was very warm even when we had the air conditioning on, we had to speak to reception about it, which they sorted for us; the other would be the breakfast was pretty limited - continental breakfast only, breads, meats and cheeses, fruit, juice, tea & coffee.. they happily stored our bags on the last day while we did more tourist stuff before our flight, which is always a welcomed service, and we really liked the idea of, if you don’t need you room cleaned, tell reception the evening before and as a reward you get a free drink at the bar for every day you don’t get your room cleaned! Excellent way to help the environment. If you want great basics, without frills and fancies, then this is a great hotel.

Vittarrio on TripAdvisor, 19.11.2019

Fall of the wall Berlin

Spent night here in close proximity to airport on final night of visit to Berlin for the Fall of the Wall festivities. Nice property, clean, courteous and friendly staff. Would use again when visiting Berlin.

aaron_SPI on IHG, 14.11.2019

Quick stay

I only arrived just before 11pm and had to leave at 7am again. The lady at reception for check in was very friendly and the check in was fast. She booked me as well the shuttle for the morning. I went up to the room which has a very nice decor. It would be nice to have USB sockets next to the bed but the normal plugs are fine as well. The night sleep was very nice. I had the window open but didn't hear much from outside. It seems it is a quiet area. I had a quick coffee in the room and went down for check out. The lady who was at reception was as friendly as the lady the night before. The check out was quick. I went outside and soon after the gentleman for the shuttle arrived and took my suitcase to the car. He was very friendly and talkative. Hopefully next time I can have a proper look around the hotel and try the breakfast as well.

Mareen0388 on IHG, 11.11.2019

Conference stay in Berlin

The conference venue was placed at the conference site that was convenient. It was also close to the airport. Moreover, the room was spacious and I had a working desk. Bad: The rooms were not well maintained, while I was welcomed by a notable “killed bug” on the wall next to the bathroom, which was also not well cleaned. I had issues with staff coming to “clean” even though the “do not disturb sign” was clearly on the door. On the contrary, when this was not the case and I was hoping for the room to be cleaned - they would only randomly come without clarity on what was actually cleaned. The fitness room is very poor and should not be highlighted and the breakfast was very expensive for what it offered. Finally, I was disappointed by the very expensive stay under fairly poor conditions that I hope improve in the future.

Anonymous on, 08.11.2019

Happy untill I discovered they have taken a double payment for my room

The Bar staff were very helpful Bad: I paid in advance via PayPal When I checked out they took a second payment from debit card

Mark on, 04.11.2019


close to airport! when checking in for an overnight stay, front desk helped us prebook a taxi for pick up at 4am n driver showed up on time!

Elsie on, 31.10.2019


Alles ok Bad: -

Hans on, 21.10.2019

Great Experience

We chose this hotel randomly when our flight was abruptly cancelled. Swiss Air didn't offer much help so we were basically our own in a strange city. What a pleasant surprise to find we chose wisely. We were greeted by a friendly, professional staff and enjoyed a good meal in the restaurant before getting a good nights rest. Thank you for turning a negative situation into a positive experience.

shirt1327 on IHG, 20.10.2019

Good hotel with a reception who is not reprecenting the hotel good enought

I had a good stay in total, great breakfast and nice boys and girls in the hole hotel. The staff was friendly without the guy from the reception. For the First Time he gave me no instructions about the breakfast time, then wrong Information about the Spa and at the end a wrong Billadress. I had explain him what he had to Do with a Voucher and also with the Bill. He become insolent. Sorry for the rest of the Team to work with these guy. He id the Front face of the hotel, let me say notva good decission.

Berliner Luft on IHG, 20.10.2019


Cleanliness and the coffee and tea provided in the room. The bathroom was perfectly clean and enough space. Bad: Nothing. Just a disturbance from other guests next to our room that talking loud in the middle of the night and early morning! i should have called the receptionist to shut this Pakistani guest though.

Anonymous on, 20.10.2019

In general ok

In general hotel was ok, but ironing desk and iron was lirerally dirty. Before my scheduled meeting in the morning I wanted to iron my white shirt and pattern of the ironing table just went onto it. I wore and I washed them on me.

Ozkan on IHG, 17.10.2019


Very small parking garage, we arrived late and had a very hard time finding a spot, also the spaces are very narrow so even the driver had to get out through passenger side. Also parking was 20 euro for night which i found ridiculous with the parking space quality offered. Hotel itself fine, little aged and needs some touch ups, especially bathrooms.

Anonymous on, 13.10.2019


The location, the staff, the price. Bad: No fridge inside the room.

Vasile on, 13.10.2019


Bed was nice, Bad: Shower cabins must be renewed, Needed a fridge at room.

Yasi̇n on, 12.10.2019

Berlin trip

very nice hotel rooms were comfy and food was great as was the breakfast and all the staff were very helpful.location was excellent with regards to getting to our place of work and in easy reach of the underground to take us to any destination overall a great stay .

paulhawley on TripAdvisor, 12.10.2019


The room are very good but connectivity room is a big problem , I think room need some kind of carpet but everything else was very good

R2d2 on IHG, 12.10.2019

Good Stay and Welcoming Staff

Welcoming Front Desk and good stay. The Stay was comfortable.

HarJsa on IHG, 12.10.2019

A comfortable roomy hotel room

This hotel is located about 15 minutes from Tegel Airport. It is not very close to the city center, but we found getting into the city via the U-bahn and S-bahn to be relatively easy. We were able to purchase public transportation tickets at the front desk, which was very convenient. With help from very kind people on the street, we were able to get around quite easily. Our room at this hotel was very spacious and comfortable compared to some other hotel rooms we stayed while visiting Amsterdam and Berlin. The breakfast offered is well worth the cost with a large selection of food items. We would definitely consider staying at this hotel again.

highdesert_flyfisher on TripAdvisor, 10.10.2019


A joined tour with other tourists. I was delighted to live in this hotel while I was in Berlin. The tour travelled along eastern Europ. Berlin is one of the famous city I visited. I stayed in Berlin just one day.

YimF9 on TripAdvisor, 10.10.2019


Closer to the airport, spacious rooms, lovely breakfast buffets Bad: We stayed at a suite for family with two kids. One sofa bed in the living room and sleeping room have two single beds with wheels. It’s very annoying there were no locks for the wheels, beds are not stable and they are always moving around all over the room.

Anjana on, 08.10.2019

What a Holiday Inn Should Be Like

Nice hotel in a business/residential district. Very quite and peaceful. Easy access by public transport. Great fitness and leisure facilities. Rooms comfortable and very clean.

run0710 on IHG, 07.10.2019

all good expect poor service

Staff service(front desk and staff in front of breakfast room) need to be improved

Tammy on IHG, 07.10.2019

Best Stay, Best Hotel!

I was already thankful that they were still able to check us in past midnight, our flight was delayed and ended was at the other airport 30-1 hr far. - check in was easy, we got in the room and it was huge!!! Their was privacy between my mom & my husband & I, its like having 2 rooms in one. Bed is comfortable, very clean, I wished we could of stayed longer but needed to catch a flight early to go back home. Highly Recommended! if you think of coming to Berlin, 14 minutes or less to Tegel airport, they have a free shuttle too! :)

Rhea on, 06.10.2019

Great airport hotel, less than 15 minutes away by car from Tegel. Very near a U station as well.

Food at the restaurant was good. The room and public areas of the hotel were clean. Bad: Limited menu after 10 pm (only pizza was available):

Bremel on, 04.10.2019


The pool gym Bad: Bar staff extremly unfriendly

Roberto on, 04.10.2019

Holiday Inn Hotel Berlin City West
Rohrdamm 80
13629 Berlin