Frequently asked questions

There is a number of connections available to get from Berlin Brandenburg Airport (BER) and BER Terminal 5 (previously Schönefeld SXF) to the inner-city transport links: The Airport Express FEX, the regional trains RE7, RE8 and RB22 as well as the suburban (S-Bahn) train lines S9 and S45. The trains leave at BER terminals 1-2 and terminal 5. Take one of these options until "Ostkreuz" and then change to the "Ringbahn" S42. Get off at "S+U Jungfernheide". From there, take the underground line U7 towards "S+U Rathaus Spandau" until "U-Bahnhof Rohrdamm". From there, it is a 9-minute walk to the hotel. Alternatively, take the bus line 123 from Rohrdamm for one stop (Am Schaltwerk). The bus stop "Am Schaltwerk" is 1 walking minute away from the hotel.

If you take the suburban train (S-Bahn) S9 from the airport, get off at "Berlin-Charlottenburg" and walk 5 minutes until you reach the underground station "U-Bahnhof Wilmersdorfer Straße.". From there, take the U7 towards "S+U Rathaus Spandau" until "S+U Rohrdamm".

Coming from the direction of Hamburg on the A111 motorway, take the "Saatwinkler Damm/Flughafen Tegel" exit. Turn left into "Saatwinkler Damm" and then left into "Rohrdamm". The Holiday Inn Hotel Berlin City-West is located after 500 metres on the right-hand side.

Coming from the direction of Hannover/Nuremberg on the A115 motorway, continue to Kreuz Funkturm (TV Tower junction) and change to the A100 towards Reinickendorf/Tegel Airport. Take the "Siemensdamm" exit and continue straight along "Siemensdamm". Turn right into "Rohrdamm", the Holiday Inn Hotel Berlin City West is after 300 metres on the left-hand side

Spandau main station is approx. 5 km away from the hotel. Take the underground line U7 from Rathaus Spandau (Spandau town hall) to the "Rohrdamm" station. The hotel is after 300 metres on the left-hand side.

From Berlin Central Station, take bus line 123 and get off at "Am Schaltwerk". The bus lines 139 and 223 also stop in front of the Holiday Inn Hotel Berlin City-West.

The Holiday Inn Berlin City West offers over 80 parking spaces in the underground parking garage and 40 open-air parking spaces on site. The parking spaces are available for € 20.00/day. Generally, each started hour costs € 2.20. From the 10^th hour on, daily rates apply. Charging stations for electric vehicles are available.

Our Business Lounge on the ground floor is open for you 24/7. Computer and internet usage in the Business Corner are free of charge.

Your hotel room will be available for you from 2:00 p.m. on the day of arrival. If you arrive earlier, we will do our best to get your room ready as soon as possible. In the meantime, you are welcome to use our facilities and to store your luggage with us. If you need an early check-in in the morning, we recommend you to book your room already for the night before to ensure a guaranteed early check-in.

We kindly ask you to vacate your room by 12:00 noon on the day of departure. If you require a late check-out, please contact the reception in advance as this is subject to availability and cannot be guaranteed. Additional charges may apply.

Pets are welcome at the hotel against a cleaning fee of € 10.00 per pet/day.

Children under the age of 13 years get breakfast free of charge from the breakfast buffet and free lunch or dinner from the children's menu (if accompanied by at least one adult consuming at least one main course from the regular a-la-carte menu).

We accept the following credit cards: American Express, VISA, MasterCard, Diners Club

PRIME Restaurant:

• Breakfast: Mo. - Fr.: 6:30 a.m. - 10:30 a.m., Sa. - Su.: 6:30 a.m. - 11:00 a.m.
• Dinner: daily 6:00 p.m. - 10:00 p.m.

PRIME Bar:

• daily 6:00 p.m. - 11:00 p.m.

Our pool and fitness area is located on the ground floor in the B wing of the hotel. A pool (10 m x 5.5 m x 1.3 m), a sauna, a steam bath and a fitness area are available for your relaxation. Our sauna is open Monday - Friday from 4:00 p.m. to 10:00 p.m. and from 8:30 a.m. to 10:00 p.m. on Saturdays and Sundays. If you wish to use the sauna at an earlier hour, please reach out to our front desk staff (701) 30 minutes in advance. You can access the pool and fitness area every day from 6:30 a.m. until 10:30 p.m. with your room key card.