Holiday Inn Berlin City-West

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,

dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Berlin. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


What documents are required for a hotel stay?

Proof of full vaccination or recovery must be presented upon arrival.

Where are the closest test stations?

Find an overview of all rapid test stations in Berlin here.

What is the maximum number of people allowed in one hotel room?

6 people from max. 3 different households are allowed to stay in one room.

Is the wearing of a mask mandatory in the hotel?

Yes, it is mandatory to wear an FFP2 or a surgical mask at all  times in public hotel areas.

Is there the possibility of digital contact tracing?

Yes, digital contact tracing in our hotel is carried out via the luca app.

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • Public areas are cleand and disinfected at a higher frequency.
  • To protect both our guests and employees, the front desk is fitted with plexiglass panes.
  • Access to the front desk area is limitied to a certain number of people. For more information, please refer to the on-site signage.
  • FFP2 masks can be purchased at the front desk.
  • In order to minimise contact points and transmission routes, your room is only entered for cleaning after check-out. If you would like to have cleaning inbetween, please reach out to our front desk staff.


Does the hotel offer breakfast?

Yes, we offer our regular breakfast buffet. The buffet is prepared and served under the strictest hygiene regulations. Only fully vaccinated or recovered people have access to the restaurant. However, a table reservation is not necessary.

Breakfast times: daily 6:00 a.m. - 10:00 a.m.


Does the hotel offer lunch or dinner?

Dinner is served at our PRIME restaurant with an adjacent terrace for hotel guests and external visitors. No reservations required for hotel guests, but external visitors need to book a table in advance.. The 2G-rule applies, which means, that proof of full vaccination or recovery must be presented to eat at the restaurant.

PRIME Restaurant opening hours: daily 6:00 p.m. - 9:00 p.m.

Is the hotel bar open?

Our PRIME Bar is open for hotel guests and external visitors. A reservation is required for external guests. The 2G-rule applies, which means, that proof of full vaccination or recovery must be presented to enter the restaurant.

PRIME Bar opening hours: daily 6:00 p.m. - 11:00 p.m.

Does the hotel offer room service?

Due to the current situation we do not offer room service until further notice. Thank you for your understanding!

Is there the option for half board?

Choose between breakfast and half board when booking your room.

Wellness & Fitness

Is the wellness and fitness area open again?

Due to the current Corona regulations our wellness area remains closed until further notice.

The gym is open. You need to make a reservation in advance. The time slot is limited to one hour and you need to provide proof of full vaccinationn or recovery.

Meetings & Events

Proof of full vaccination or recovery must be presented in order to participate in any kind of event. Room capacities are limited to max. 70 people, depending on the room combination. Please pay attention to the room booking plan on site. >> further details